Welcome to the Powerfront website. These Terms of Use (“Terms”) govern your access to and use of the Powerfront website, including any related webpages, content, features, services, and functionality made available through the website (collectively, the “Website”).
The Website is operated by Powerfront (“Powerfront,” “we,” “us,” or “our”).
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Website.
1. Use of the Website
You may use the Website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Website in violation of any applicable law, regulation, or legal requirement;
- Attempt to gain unauthorized access to the Website, its servers, systems, networks, or databases;
- Interfere with or disrupt the operation, security, or integrity of the Website;
- Introduce or transmit viruses, malware, malicious code, or other harmful material;
- Use automated systems, bots, crawlers, scrapers, or similar technologies to access or collect information from the Website except where expressly permitted by us;
- Copy, reproduce, distribute, modify, publish, transmit, sell, or exploit Website content without our prior written permission, except as expressly permitted by applicable law;
- Impersonate Powerfront, its employees, representatives, customers, or other individuals or entities;
- Use the Website to transmit unlawful, defamatory, abusive, threatening, fraudulent, or otherwise objectionable material; or
- Attempt to circumvent, disable, or interfere with security features or other technological measures protecting the Website.
We reserve the right to restrict, suspend, or terminate access to the Website, at our discretion, if we believe that you have violated these Terms or otherwise used the Website in a manner that may harm Powerfront, our users, our customers, or our systems.
2. Website Content
The content made available through the Website, including text, graphics, images, photographs, videos, illustrations, logos, trademarks, product descriptions, case studies, articles, downloadable materials, and other materials (collectively, “Content”), is provided for general informational purposes.
We make reasonable efforts to keep the Content accurate and current, but we do not guarantee that the Content is complete, accurate, reliable, current, or error-free.
Content may be changed, updated, suspended, or removed at any time without notice.
Nothing on the Website constitutes professional, legal, financial, technical, or other specialized advice unless expressly stated otherwise.
3. Powerfront Products and Services
The Website may contain information about Powerfront products and services, including the INSIDE™ customer engagement platform.
Information about products and services displayed on the Website is provided for general informational purposes and does not necessarily constitute an offer, contract, or commitment to provide any particular product or service.
Your use of any Powerfront product or service may also be governed by separate agreements, terms, service agreements, order forms, or other contractual documents applicable to that product or service. If there is a conflict between these Terms and a separate written agreement governing a specific Powerfront product or service, the separate agreement will control with respect to that product or service.
4. Intellectual Property
The Website and its Content are owned by or licensed to Powerfront and are protected by applicable intellectual property and other laws.
Except as expressly permitted by these Terms or applicable law, you may not reproduce, modify, distribute, publicly display, publicly perform, create derivative works from, sell, license, or otherwise exploit any portion of the Website or Content without our prior written permission.
“Powerfront,” “INSIDE,” and other Powerfront names, logos, product names, service names, and designs may constitute trademarks or service marks of Powerfront or its licensors. You may not use Powerfront trademarks without our prior written permission.
Nothing in these Terms grants you any ownership interest or license in any Powerfront intellectual property except for the limited right to access and use the Website in accordance with these Terms.
5. Third-Party Websites and Services
The Website may contain links to websites, applications, platforms, products, or services operated by third parties.
These third-party resources are provided for convenience only. Powerfront does not control and is not responsible for the availability, content, accuracy, security, privacy practices, or policies of third-party websites or services.
Your use of third-party websites and services is subject to the terms and policies established by the applicable third party.
We encourage you to review the applicable terms of use and privacy policies before providing information to or using any third-party website or service.
6. Live Chat and Communications
The Website may provide live chat, messaging, contact forms, surveys, or other communication features.
Use of these features may be subject to additional terms or disclaimers presented to you when you use the applicable service.
As described in our Privacy Policy, information exchanged through live chat or other communication features may be collected and processed by Powerfront and/or service providers supporting those features.
Live chat and other interactive services may not always be available, and information provided through such services is intended for general informational and customer-support purposes.
7. User-Submitted Information and Materials
If you submit information, comments, feedback, questions, suggestions, or other materials through the Website (“User Submissions”), you represent that you have the right to provide that material.
You should not submit confidential, proprietary, or sensitive information through publicly accessible portions of the Website unless we specifically request it.
By submitting feedback or suggestions regarding the Website or our products or services, you grant Powerfront permission to use that feedback for business purposes without compensation or attribution, to the extent permitted by applicable law.
Our collection and use of personal information is described in our Privacy Policy.
8. Privacy
Your privacy is important to us.
Our collection, use, storage, and disclosure of personal information are described in the Powerfront Privacy Policy, which forms part of the terms governing your use of the Website.
Please review our Privacy Policy before using the Website.
9. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT, INFORMATION, FEATURES, AND SERVICES MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WHERE IS” BASIS.
POWERFRONT DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, OR RELIABILITY.
WE DO NOT WARRANT THAT:
- THE WEBSITE WILL ALWAYS BE AVAILABLE OR OPERATE WITHOUT INTERRUPTION;
- THE WEBSITE WILL BE SECURE OR FREE FROM ERRORS, DEFECTS, VIRUSES, OR OTHER HARMFUL COMPONENTS;
- THE CONTENT WILL ALWAYS BE ACCURATE, COMPLETE, OR CURRENT; OR
- THE WEBSITE WILL MEET YOUR PARTICULAR REQUIREMENTS or expectations.
Some jurisdictions do not permit the exclusion of certain warranties, so some of the above exclusions may not apply to you.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POWERFRONT AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO:
- YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE WEBSITE;
- YOUR RELIANCE ON ANY CONTENT OR INFORMATION MADE AVAILABLE THROUGH THE WEBSITE;
- ANY INTERRUPTION, SUSPENSION, OR TERMINATION OF THE WEBSITE;
- ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR INFORMATION; OR
- ANY THIRD-PARTY WEBSITE, SERVICE, CONTENT, OR MATERIAL ACCESSED THROUGH THE WEBSITE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POWERFRONT’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL BE LIMITED TO THE AMOUNT, IF ANY, YOU PAID DIRECTLY TO POWERFRONT FOR ACCESS TO THE WEBSITE DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
11. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Powerfront and its affiliates, officers, directors, employees, contractors, licensors, service providers, and representatives from and against claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- Your violation of these Terms;
- Your misuse of the Website;
- Your violation of applicable laws or regulations;
- Your violation of the rights of another person or entity; or
- Any User Submission or other material you provide through the Website.
12. Availability and Changes to the Website
We may modify, update, suspend, or discontinue any part of the Website at any time, with or without notice.
We are not responsible for any loss or inconvenience resulting from any modification, suspension, interruption, or discontinuation of the Website.
We may also update, remove, or replace Content from time to time.
13. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will post the revised Terms on this page and update the “Last Updated” date above. Your continued use of the Website after revised Terms are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.
If you do not agree to revised Terms, you should stop using the Website.
14. Governing Law
These Terms and your use of the Website will be governed by the applicable laws of the jurisdiction in which Powerfront is legally organized, without regard to conflict-of-law principles, unless applicable law requires otherwise.
Any dispute arising out of or relating to these Terms or the Website will be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter, unless applicable law requires a different forum or dispute-resolution process.
Note for legal review: Powerfront should insert its intended governing-law jurisdiction and forum here before publication.
15. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.
16. Waiver
No failure or delay by Powerfront in exercising any right or remedy under these Terms will constitute a waiver of that right or remedy.
A waiver of any provision of these Terms will be effective only if made in writing by an authorized representative of Powerfront.
17. Entire Agreement
These Terms, together with the Powerfront Privacy Policy and any other terms expressly incorporated into these Terms, constitute the agreement between you and Powerfront regarding your use of the Website, except where a separate written agreement applies.
If you are using a Powerfront product or service under a separate agreement, that agreement may contain additional terms governing your relationship with Powerfront and your use of that product or service.
18. Contact Us
If you have questions, comments, or concerns regarding these Terms or the Website, please contact us at:
Powerfront
Email: inside.support@powerfront.com
For sales-related inquiries, you may also contact sales@powerfront.com.