Forever New, one of Australia’s fastest growing retailers, implemented INSIDE in order to offer customers their award winning, in-store experience online. The ‘chat to a stylist’ program allows sales associates to assist customers in real time via chat. “Stylists,” are available to assist customers throughout every step of the journey – from exchanging items, to finding the perfect shoes to match a recently purchased dress.
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Create personal, AI-powered interactions that guide customers with care, help them act with confidence, and keep them coming back.
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