How to Emotionally Connect with Customers across Your Digital Platforms Download free white paper →
How to Emotionally Connect with Customers across Your Digital Platforms Download free white paper →
Looking for the best digital engagement solution for customer-obsessed brands? You've found it.
The ultimate AI-enabled messaging & video solution, INSIDE™ by Powerfront, enables brands to visually see their online customers in real-time, empowering sales & service teams to deliver data-driven, proactive, personalized omnichannel service to their online customers - just as they would in-person. The fun and animated avatars, visually represent your customers and their journey with your website, app, social messaging channels and marketing.
Proactively engage in real-time using data-rich cues, live sentiment & dynamic links
Ticketing system, channel management and full transparency
Engage in simultaneous conversations and multiple channels on one simple dashboard
Create & manage client relationships by connecting online customers to in-store teams
Virtual selling, one-on-one clienteling and convenient self-scheduling
Live shows, launches, virtual selling, direct add-to-cart and connect direct to agents
Interactive, immersive video shopping experience with add-to-cart and chat directly to agent capabilities
Real-time, data-driven insights on customer behavior give agents cues for a greater level of personalized service
Best-in-class automated and integrated self-serve solutions
AI-powered conversations that co-pilot with human agents to deliver premium service across all platforms
Instantly create a multilingual team to expand your service and sales reach by 27+ languages
Agents can ask questions for business knowledge in the context of customer inquiries
We are the 360-view solution for connecting customers to service centers and store locations, communicating seamlessly across social platforms such as Live Chat, Email, Text, WhatsApp, Facebook Messenger, Instagram, Google chat, WeChat, Line and KakaoTalk, to name a few. Generate real revenue by proactively engaging and replying to your customers in real-time.
The INSIDE platform is the only live chat platform that is designed to deliver fun, gamified experiences to your online sales associates, stylists, experts and agents.
Discover Powerfront’s feature rich solutions for sales, service, social and marketing teams.
“At Lenovo we take pride in our innovation and smarter technology for all. The cool factor with Powerfront is that they do the same. They want to be the cutting-edge of what they do and we're working together to make that a reality.”
Nicole Hutchinson INSIDE Sales Manager, Lenovo
We are a diverse group of passionate innovators and creators, committed to true customer-centricity. You will work with a dedicated Client Relations team who partner with you.
It’s the little things, like customizing the chat pane to become authentic to your brand. Helping you create your first messages. Sharing wins and celebrations with your team. When you choose Powerfront you are choosing to deliver a high touch personalized customer service to your customers, where it matters how your customers feel. Your online visitors will be seen, recognized and valued.
Get a personalized demonstration of our engagement platform and learn how we can help you create true customer-centricity for your business.
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