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Powerfront - creators of INSIDE Live Chat Messaging Platform
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INSIDE seamlessly integrates with Twilio

Overview

The INSIDE Live Chat and Customer Engagement Platform integrates with Twilio. Through INSIDE receive and respond to Text/SMS conversations, or conduct 1:1 Video Chats as part of INSIDE's platform agnostic interface, allowing your team to efficiently handle such conversations alongside Live Chat, Email and all of INSIDE's supported conversation platforms.

Twilio Support includes:

  • Text/SMS message integration
  • 1:1 Video Chat integration with Live Chat
  • Queueing & Routing
  • Automated Responses outside Business Hours (for Text/SMS)
  • Linked Contacts for Cross-Platform History