Overview
The INSIDE Live Chat and Customer Engagement Platform integrates with Facebook. Through INSIDE receive and respond to Facebook Messenger conversations as part of INSIDE's platform agnostic interface, allowing your team to efficiently handle Facebook Messenger alongside Live Chat, Email and all of INSIDE's supported conversation platforms.
Facebook Support includes:
- Facebook Web & App
- Messenger App
- Queueing & Routing
- Automated Responses outside Business Hours
- Linked Contacts for Cross-Platform History