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Apple Business Chat Integration

INSIDE seamlessly integrates with Apple Business Chat

Overview

The INSIDE Live Chat and Customer Engagement Platform integrates with the Apple Business Chat platform. Through INSIDE receive and respond to Apple Business Chat conversations as part of INSIDE's platform agnostic interface, allowing your team to efficiently handle Apple Business Chat messages alongside Live Chat, Email and all of INSIDE's supported conversation platforms.

Apple Businss Chat Support includes:

  • Apple Business Chat messages via Web & App
  • Feature-rich experiences utilising pick-lists, virtual assistant and AR Product Views.
  • Queueing & Routing
  • Automated Responses outside Business Hours
  • Linked Contacts for Cross-Platform History